Our Delivery Policy
Delivery Price Zones
The following delivery charges apply to products being delivered
|Product (Checkout) Price||Delivery Price|
|€0 - €200||€7.99|
|€201 - €500||€29.99|
Shipment and Returns
When you place your order with CREMUR you will be informed within 24 hrs of your expected delivery time this will of course depend on your choice of product - standard products are normally kept in stock but a specialist products will of course take longer to deliver.
You can however be sure that CREMUR will try to get your purchase to you as fast as possible.
All smaller deliveries will be made via Fast Ways Courier service. All larger deliveries will be made with a large truck with a tail lift and then with a pallet truck. If you think your delivery could prove difficult to us then you must advise us at time of purchasing and suitable alternative arrangements must be made. Steps, deep gravel drives, narrow lanes, second floor residences…etc., all come in under a difficult delivery. In such instances if you do not inform us of this and delivery cannot be made then you will be likely to incur the delivery charge. Also please ensure there is somebody present at the delivery address to help the driver and take possession of your purchase.
Receipt of Product
Only sign for your purchase once you are satisfied it has reached you in good condition. Please unpack it if you need to while delivery man is still with you so we can ensure that no damage incurred in transit. If there is a problem please inform us immediately as only then can we ensure you get the very best service from us.
Looking forward to your custom with us!